Goal -- WWW Goal

Start of home page

Status: In progress.

In business terms:

Long John Silver's, a seafood restaurant, has a statement displayed at a local restaurant that helped provide focus for my involvement with the WWW. A restaurant representative gave permission for a reworded copy of the mission statement to be on the network.

Our Promise

We will provide each patron palatable, beneficial, reasonably priced information, in an easily readable format, without pressure, in a friendly manner on every visit.

Our Guests

We rely on our readers to help us keep the promise. If you have a suggestion, question, opinion or complaint, please discuss it with me.

Our Goal

We want to be America's best quick-service information provider.

Our Culture

We will maintain a work environment that encourages team members to put forth their best efforts to serve our guests. We will respect each team member as we work together to achieve excellence. The participation of team members in our success is an essential part of our culture. In many ways, the benefits to be gained by guests through the information service is a benefit to us all. For one thing, it benefits the network environment. Our goal is to increase the value of these programs and extend the construction and knowledge benefits to more team members.

Triple-Inspection Quality

We're concerned about information quality and usefulness. We use a triple-inspection process. When references to information are found, we check the references to make sure that they are accurate.

A second inspection takes place in the process of adding resource links to any of the pages within the system. Destinations are evaluated for usefulness. The responsibilities to and freedoms granted by several levels of government, whether it be the United States or Texas or business or WWW reader, also affect and test our information presentation for absence of hurtful comments, personal agendas, careless statements, or lack of focus.

Our relationships with WWW readers locally and through the network are the last checkpoint -- ensuring the delivery of quality with the promise to each guest. In our effort to be the most effective quick-service information provider, information quality couldn't be more important to anyone than it is to us.

In terms of being a friend:

A saying from a fortune cookie helped to further clarify the vision. The statement was, "A good friend asks for your time and not for your money." I had begun to be interested in the possibility of making money using what I learned about the WWW. While almost everyone works for money, and we use money to accomplish goals, my starting interest in the Web was not for making money. And what I just realized was that it wasn't for making a "fortune" either! However, sharing information does require the investment of time.

Expressing what I believe:

I have a Visual Basic program that says the date and time and reads a verse randomly from the Gutenburg Project King James Bible when I start Windows. One day when I was thinking about building the Web page at work, the verse read to me was from Job and said, "I will fetch my knowledge from afar, and will ascribe righteousness to my maker."

Through experience I've seen that happiness and excitement can be transitory, especially in regard to temporal concerns, like putting together a WWW information service. Excitement can be even more temporal than the project! Maybe the vision is like those graphics where an object is hidden within apparently random data. The object can't be easily communicated or casually noticed. Yet when it is seen, it becomes the purpose of the picture.

These are some of the concerns that affect my involvement with the WWW.

More particular objectives for having pages on the World-Wide Web are also available.


JPF