This service is provided for the Learning Organization
      Listserve. Everyone is welcome.

                     Searching for Online Information

                    [Searching for Online Information]

      Introduction. Greetings! You can find information here about
      searching the Internet. The icons represent different
      sub-topics. Select an option using the icons or from the table
      of contents. Frame and simple text versions are available. This
      presentation was designed for different USES; the last section
      may be the most helpful to people who have worked with
      databases before. The Next icons can be selected to go to the
      next topic or sub-topic. Comments would be gladly received!

      [* Clock *] Get me to the search on time. Goes to the "Use"
      topic for immediate searching. There should be benefit to
      following the order of the complete presentation, if there's
      time.

                             Table of Contents

              Searching  [*]general description and overview.
              Tools      [*]methods of searching.
              Sites      [*]search providers.
              Use        [*]using search forms.
              Expression [*]writing the search request.

      [ TOP ] [Image] What searching is

      | Searching | Tools | Sites | Use | Expression |

      Computers can be used to search for words in a document or for
      finding a reference or a book in a database around the world.
      This part of the presentation is an introduction to searching
      and includes the following sub-topics.

         * Search Example
         * Importance of search commands
         * General definition of a database
         * Understanding search command words
         * Additional considerations for searching

      The following example [- next-] leads to an Alta Vista Advanced
      search and is offered as a means of clarifying the parts of a
      search request and presenting some of the options. The example
      shows different types of search words, including content words
      (archetype, book), command words (and, or) and search modifiers
      (title:, *).

      Example: title:"Learning Org" and (archetype* or "system*
      thinking") and (book* or serial* or journal*)
      Note: The search topic is information about systems thinking
      mentioned in the Learning Organization list archives.

      Explaining the example. When searching Alta Vista, parentheses
      show the elements of the search that should be evaluated
      together by the computer. The asterisk is a search modifier
      that represents all words that start with the same letters. The
      phrase "system* thinking" has an understood adj or adjacent
      command between system* and thinking.

      Importance of search commands. [- next -] The process of using
      a computer to search for data is made up of the following
      parts.

      search engine + access to engine + syntax + concept in words +
      review of results = excellent results

      Benefit from searching depends on each of the components of the
      search process, and all of the components should be described
      within this document. Concept in words represents the user's
      starting point. Syntax is part of the process that is between
      the user's idea and the computer search. It includes
      requirements for how the search words are put together. Thus,
      syntax is the means for exact wording. Search engine is the
      popular name for a WWW database and the search program used to
      access the database. It is the starting point for the
      capability of searching. The content of the database and search
      options define the limits of searching. Access to engine is
      required for the capability to be put to use. Access involves
      permission to use, knowledge of availability, and computer and
      network access. Access is the means for using the search
      engine. Review of results is the additional work the user adds
      near the last of the search when evaluating the returned items.
      Excellent results have their basis in the efficient use of
      search opportunities and methods. The part of the process that
      is most controlled by the user is the selection of concepts and
      choice of wording (concept in words), and the use of search
      syntax. Because syntax is not part of common language, it
      requires particular attention.

      General definition of a database. [- next -] A simple database
      could be thought of as a table consisting of rows and columns
      of data, as shown in the following example. Each row represents
      a record and each column represents a field. The records each
      contain the same fields. Each record has its own ID, and the
      content of each field of a record may be different than the
      fields of other records. The fields are the parts of records.

                       Example of a simple database


             Field           Field               Field    Field Field

              ID             Title              Author     Year Pages

      Record   1  How to solve it: a new     Polya,        1957 253
                  aspect of mathematical     George
                  method, 2d ed.

      Record   2  Code complete : a          McConnell,    1993 857
                  practical handbook of      Steve
                  software construction
                                             McConnell,
                                             Steve

      Record   3  Object-oriented software   Jacobson,     1993  528
                  engineering: a use case    Ivar
                  driven approach, revised
                  edition

      Record   4  The mythical man-month:    Brooks,       1995  322
                  essays on software         Frederick P.
                  engineering, anniversary
                  edition with four new
                  chapters

      When a database is searched, the information about records
      meeting the search requirements is returned. If the database
      shown here were searched for "Brooks", the record for "The
      Mythical Man-Month" would be returned. If "software" were the
      search, then records 2, 3, and 4 would be returned. If the
      search were "software and 1993", the result would be records 2
      and 3. It isn't necessary for everyone to know much about
      fields and records. For example, it isn't essential to know
      that the ID Field numbers are unique for each record in this
      database and that the records in the database happen to be
      numbered consecutively. Knowledge at this level may not be
      necessary for answering some questions. There are times,
      though, when knowing the data type of fields in a database can
      be beneficial. If it were known that the title field had the
      most words of all of the fields, then searches requiring over
      three words might not be used.

      Databases are usually more complicated than this example
      indicates. One complication is that there are usually multiple
      tables in a database and the relations between the tables, in
      the context of certain searches, provide significant
      information. Another consideration is that full-text indexing
      of WWW data is available, and the data isn't distributed in the
      kinds of fields shown in the example. For example, Alta Vista
      provides options such as url:, link:, title:, anchor:, and
      host: for limiting the related search words to those fields. I
      do not know if any WWW search sites use the field and record
      method of database design, though they may. Databases intended
      for public use should likely be designed so that knowledge of
      how they are constructed is not necessary for use.

      Understanding search command words. [- next -]

      Of all the command words used in searching, AND, OR, and NOT
      seem to be the most basic. In the following Venn Diagrams, the
      colored sections are the result of using the command words on
      the sets A and B.

                              [Venn Diagram]

      In a search, AND requires that all of the search words be found
      in each of the resulting records. OR requires that at least one
      of the search words be found in each of the resulting records.
      In more complicated searches like (A OR B) AND (C OR D) these
      methods apply to the groups within the search and then apply
      again to the result.

      Starting with the simplest sets, there is the set of all
      records within the database. A, B, C, and D are elements within
      the search request and could be thought of as the subsets that
      contain those particular elements. These subsets could contain
      some of the same records.

      Explaining the search procedure in words, (A OR B) is
      evaluated; then (C OR D) is evaluated. Then the first result
      AND the second result is evaluated. Because AND is the final
      operator, that means that the records that were found in both
      the first and second result are the search results.

      Word  How the word is used in  How the word is used in a search
                     speech
      ----------------------------------------------------------------

      AND  [Say AND]                 [Use AND in search]
      ----------------------------------------------------------------

      Additional considerations for searching. [- next -] Search
      language is also different than speech in the following ways.
      In conversation, descriptions and requests may not be
      completely specific. There could be a reluctance to be specific
      because of the mental cost to the listener. This would be like
      making requests as though they were keyword searches. Also,
      when making request of a person, it may seem or be
      inappropriate to make so particular a request that it limits
      the listener's options or puts the listener to unjustifiable
      expense. For example, I want a coat that has such-and-such
      particular attributes resulting in the coat not being easily
      available.

      The search words are not necessarily attributes of the item
      being sought; the item could be focused on or about the words,
      or the real information could be provided using those words.
      What is requested is the writing that contains those words. It
      is possible, given the tentative nature of keyword searching,
      that useful items might not include some given search words. A
      search for a particular named item like an author or a title
      has the requirement of finding an exact result, yet some
      searches could be worded in different ways, so search results
      might not include the original search words yet still be
      counted as successful. The words that the search is made of and
      the logic it represents are less significant to the searcher,
      perhaps, than the idea they are trying to express with those
      words.

      Further communication is planned for

      Extent that search engines index information that is on the WWW
      Subject words within records
      Characteristics of Boolean logic. Difference from general
      reasoning and general use of the words of Boolean logic.

      [ TOP ] [Image] Tools for searching [- next -]

      | Searching | Tools | Sites | Use | Expression |

      List of ways to search for information:

           WWW - This document emphasizes searching the WWW.
           Gopher - Searching gopher sites could find online
           information that pre-dates the WWW.
           ftp - Archie is one method of searching ftp sites.
           Online Database - government databases, for example,
           available through the U.S. Government Printing Office
           site.
           Browsing - Learning Organization archive, Continuous
           Quality Improvement Server at Clemson

      [ TOP ] [Image] List of search sites [- next -]

      | Searching | Tools | Sites | Use | Expression |

      Further communication is planned for

      Check major search sites for particular learning organization
      listserve notes.
      Check major sites for other major sites.
      List of keyword search sites allowing logic.
      List of phrase search sites. Same as keyword + logic?
      List of simple keyword search sites.
      Are there any other national or international search sites that
      provide access to additional information?

           List of Internet Search Options

      [ TOP ] [Image] Using data input forms [- next -]

      | Searching | Tools | Sites | Use | Expression |

      Search Alta Vista

      The following form is copied with permission from Alta Vista
      Tips.

           Search  and Display the Results


      Alta Vista simple search combines search words in an effort to
      list more relevant items first. For more exactness, use + for
      required, - for not included words and phrases. Put phrases in
      "double quotes". * includes all words with the same starting
      letters. Capitalized letters are used to search for capitalized
      letters only. The Alta Vista Advanced Search may be as easy to
      use as the simple search, however, the syntax is different.

      Example: +boolean +"search engine*"

      Both the simple and advanced search include useful help
      options.

      Search Lycos.

      The following form is copied with permission from the Lycos
      Refined Search site.

           Query:
           Search Options:
           Display Options:

      [ TOP ] [Image] How to phrase the search

      | Searching | Tools | Sites | Use | Expression |

      Building Boolean searches

      At any point in the search, the result may be all that is
      needed, and the search can be stopped. It is also possible that
      at some point in the search options will be too limited. Then
      the searcher could take out the least relevant parts of the
      search or further expand on the sub-topic level.

           Example of building a search

           gum
                Begin with the main topic or the term likely to be
                found in fewer records within the database.
           gum and talking
                Add another sub-topic using and to begin focusing on
                the exact topic.
           (candy or gum) and (talking or conversation)
                Expand on the sub-topic level using or to put
                together words with the same meaning. Use parentheses
                to indicate sub-topic groups.
           (candy or gum) and (talking or conversation) and (poll* or
           survey*)
                Continue adding sub-topic groups with and and
                expanding on the sub-topic level with or until
                finding the required information or the search
                results show that the search is too limiting.

      Guidelines for searching

        1. Imagine the words that would be used to express or
           describe the topic.
        2. Allow for synonyms and related ideas.
        3. Use less obviously related words if the first searches do
           not find information.
        4. Use unique phrases or words when possible.
        5. Use classification codes or established subject words,
           when available.
        6. Allow for different spellings.
        7. Parentheses are helpful and often necessary.
        8. Keep or print search strategy.
        9. Be flexible in thinking.
       10. Break problem into components.
       11. Conceptualize the search topic.
       12. Use database vocabulary helps.
       13. Interact with the system.
       14. Use cycles for developing the search.
       15. Use early results to improve the search.
       16. Use relevant article for search clues.
       17. Use the system capabilities.
       18. Broaden or narrow the search as part of the general
           toolkit of options.
       19. Use the right database for the topic.
       20. Don't require numerous attributes in the search when
           records have few words.
       21. Databases sometimes have "stopwords", words that cannot be
           searched (like of, the, and with).

                      Examples of search expressions

          Search               Request             Items      Date
         Service                                   found
      ----------------------------------------------------------------
      Alta Vista    "learning organization*"         2000 23-March-96
      Simple:       records that include the
                    phrase "learning
                    organization" or "learning
                    organizations"

      Alta Vista    +ithink +"system* thinking"        36 18-March-96
      Simple:       records that include the word
                    ithink and the phrase "system
                    thinking". Note - the
                    asterisk represents any
                    following letters so "systems
                    thinking" or "systematic
                    thinking" would also be
                    found.

      Alta Vista    "learning organization*" or      5000 16-March-96
      Advanced:     "learning organisation*" or
                    "organizational learning" or
                    "organisational learning"



      Alta Vista    ("computer program*" or           129 16-March-96
      Advanced:     software) near
                    ("organizational learning" or
                    "organisational learning" or
                    "learning organization" or
                    "learning organisation" or
                    "team learning" or
                    (facilitate near team*))
                    searching for computer help
                    for learning organizations.
                    Words in parentheses are
                    evaluated first.

      Alta Vista    not wais and (boole* and         1000 21-April-96
      Advanced:     ((hints or tips) near (boole*
                    or search*)))

      Lycos Refined learning organization              15 16-March-96
      Search (all
      terms, close
      match):

      Lycos Refined learning organization              24 16-March-96
      Search (all
      terms, loose
      match):
      ----------------------------------------------------------------
      Edited May 7, 1996, jpf. Essential Use Case Modeling was used
      to design this presentation.
      URL:http://www.rtis.com/nat/user/jfullerton/search/