Note: If you have an extended keyboard with a [help] key, it can be used to turn Balloon Help on and off.
Help balloon example
It's possible to turn balloon help on even when a dialog is displayed. If you're not sure how to respond to a dialog, try balloon help.
From the Message menu, select New Message. A new composition window is displayed with the blinking cursor situated at the start of the To: field.
Note: if you have already defined Nicknames (under the Window menu), you can select them under New Message To... from the Message menu. This method will "pre-address" your outgoing mail to the selected recipient.
Composition window
Notice the icon bar of symbols and check marks between the title of the window and the To: field. You may ignore the icon bar for now; it is explained in the "Reference" chapter.
Since it is easiest to experiment with Eudora by sending a message to yourself, type your own E-mail address in the To: field.
Note that the From: field has been automatically filled in (and can't be altered). This is the message's return address; it should be your own Post Office Protocol (POP) server account address.
Press the [tab] key or point and click the mouse to move the cursor down to the Subject: field. Typically, this field should contain some brief text indicating what the message is about. For this message, type the words Test Message.
Move the cursor past the remaining Cc:, Bcc:, and Attachments: fields down into the large area below them. This area is reserved for the actual body of the message. Here you may type in whatever text you want. When you finish composing your message (to be referred to throughout this tutorial as your test message) the composition window should look something like the example below.
Example test message, ready to send
Clicking the Send button
The composition window immediately closes, and the progress window is momentarily displayed the top of the screen. Eudora uses the progress window to report on the progress of lengthy operations. In this case, it indicates that the message is being transferred out onto the network.
Progress window
Each time the Eudora program is opened, your password is requested prior to the first mail check, whether it is conducted automatically or manually. Upon the first check, such as now, a dialog is displayed requesting the password of your POP account.
Password dialog
Type in the password and click OK. If you make a mistake before clicking OK, simply backspace and re-enter the password correctly. If your password is rejected, repeat the manual check by selecting Check Mail from the File menu and re-entering your password.
Note: Remember that the Eudora password is case-sensitive, so it must be typed in exactly or it is rejected.
After successfully entering your password, a progress window is momentarily displayed at the top of the screen indicating that an attempt to reach your POP account is being made.
Progress window
If there is a network problem between you and the POP server, an alert is displayed (see below).
Problem transferring mail
Note: Should you ever have a problem of this type, the numbers in {}'s are very important. Record these numbers for reference when reporting the problem.
If there is no mail waiting at your account on the POP server, the You have no new mail alert is displayed. This means that the message you sent yourself in the previous exercise has not been delivered to your POP account yet. Click OK.
No new mail alert
Keep selecting Check Mail from the File menu until your test message arrives.
When mail is found waiting in your POP account, the progress window remains at the top of your screen, allowing you to monitor the transfer of messages from the POP server to your Macintosh. This is followed by an alert stating that you have new mail.
New mail alert
Click OK. Then, select In From the Mailbox menu to open the In mailbox. The In mailbox window is displayed with your test message summary listed inside.
Message listed in In mailbox
Messages are listed in mailbox windows as individual message summaries. A message summary is divided into fields containing the status and priority of the message (these are discussed in the "Reference" chapter), the name or address of the sender, the time and date the message was sent, its size in K, and the contents of its Subject: field.
To select (highlight) the message summary, single-click anywhere on the summary. To open the message, double-click on its summary. Do this for your arrived test message to display it on your screen.
Test message display
Incoming messages are stored indefinitely in the In mailbox until they are deleted or transferred to another mailbox (as described later in this tutorial).
To close the message, either click the close box in the upper left-hand corner of the message window or select Close from the File menu. The In mailbox can also be closed in the same fashion.
Examples of current messages
Open the In mailbox by selecting In from the Mailbox menu. Single-click on the message summary of your test message to highlight it. From the Message menu, select Reply to initiate a reply to this message.
Note: Select Reply, not Reply To; the Reply To menu item is for use with the quick recipients list, which is described in the "Reference" chapter.
A new composition window is displayed, with the sender's address (in this case, your own) automatically placed in the To: field of the header. The original sender's text is automatically included in the body of the message (prefixed by ">" at the beginning of each line). This text may be edited as needed. Since it is fully selected in the new composition window, it can be easily deleted by pressing [delete]. You may enter more text in the reply message just as in any outgoing message. At this time, move the insertion point to the area below the original message and type in some additional text.
Replying to a message
Do not send the reply message at this time. Instead, save it as described in the "Saving an Outgoing Message" section.
To save any current outgoing message, such as your new reply message, select Save from the File menu. This doesn't close the composition window but it does save the version of the message (as it appears at the time of the save) in the Out mailbox, which holds all outgoing mail.
As long as an outgoing message has not yet been sent out on the network, changes can be made to it. For example, if you had wanted to also send the message to another person, you could add his/her address to the To: field (any two addresses in a single field must be separated by a comma). Having saved your reply message, close the reply message window. Open the Out mailbox (from the Mailbox menu, select Out) and verify that your reply message is stored there.
First, create a new mailbox while simultaneously transferring your test message into it. From the Mailbox menu, select In to open the In mailbox. Single-click on your test message summary to highlight it (making it the current message). Then, select New... from the Transfer menu. The New mailbox dialog is displayed.
New mailbox dialog
Any name can be typed in here, but for this example, type Testing. Click OK to create the new mailbox. Because your test message was highlighted when you selected New... from the Transfer menu, it is automatically transferred into the Testing mailbox. To verify this, select Testing from the Mailbox menu.
Current messages can also be transferred between existing mailboxes. To demonstrate this, move your original test message from the Testing mailbox back into your In mailbox. Highlight the test message summary (click on it once in the Testing mailbox window) and then select In from the Transfer menu.
Message Transfer
After Transfer
Transferring a message
Open your test message from the In mailbox. Then, select Delete from the Message menu. Next, open the Out mailbox and select (without opening) the message summary of the reply message you generated previously. Again, select Delete from the Message menu to remove the message from the Out mailbox.
As a safeguard, the Delete command doesn't actually delete messages but transfers them to the Trash mailbox. So, if you suddenly realize you mistakenly deleted a message, it can be recovered from and transferred out of the Trash mailbox.
All messages stored in the Trash mailbox are automatically deleted when you quit Eudora. To manually delete messages held in the Trash mailbox, select Empty Trash from the Special menu.